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Terms and Conditions for NW1 London Website

Introduction

Welcome to the NW1 London Family Ltd’s website. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website and services, and the relationship between NW1 London and our business customers (UK-based retailers, store owners, and shopkeepers). If you do not agree to be bound by these terms and conditions you may not use or access this website. Please read these terms carefully before registering or placing an order.

Eligibility for Registration

    1. NW1 London is a B2B (Business-to-Business) platform that sells gifts and souvenirs to UK-based businesses. To place orders, you must first register on our website as a retailer. Registration is subject to approval, and NW1 London reserves the right to approve or decline any registration request at its sole discretion.

Prices

    1. Prices displayed in our studio/warehouse  and online are invitation to treat only. All prices are applicable on date of acceptance of Your order and as set out in Your invoice
    2. If You have been charged an incorrect price We reserve the right to rectify Our invoice provided only that any claim in respect of incorrect prices is brought to our attention in writing no later than one working day from the date of the invoice.
    3. We reserve the right to alter Prices without notice to reflect increase in costs to Us.
    4. Prices are exclusive of VAT and VAT will be charged on the supply of Goods at the rate prevailing at the tax point date.

Orders, Delivery and Acceptance

    1. We reserve the right to refuse orders for any reason, including (but not limited to) those considered economically non-viable, or hazardous to our vehicles or drivers, or where We have reason to believe that You are involved in illegal activity or as required by the operation of law, regulation, guidance or a decision of the court or equivalent body. There is no Contract between Us and You until We confirm acceptance of Your order. Once an order is accepted by Us, We specifically reserve the right to cancel or suspend an order in the event of non-payment for any Goods previously ordered by You. Each order is a separate contract and You are responsible for ensuring the accuracy of the order submitted and for giving Us all the information We need to process the order.

Minimum Order Value

    1. The minimum order value for any transaction is £300.00 (exclusive of VAT). Orders below this value will not be accepted through the website.

Placing Orders

    1. Once your registration is approved, you will have full access to our product range and can place orders through the website. Please ensure that your order meets the minimum value of £300.00. Orders that do not meet this threshold will not be processed.

Property and Risk

    1. Risk in the Goods shall pass to You at the time of delivery of the Goods to You or Your agent or when You have paid in full for the Goods, whichever is the earlier and You hereby undertake to insure the Goods to their full value for all risks and liability including fire and theft.
    2. Title in the Goods will only pass to You when We have received cleared payment in full for the Goods plus VAT and/or any other payment howsoever due to Us from You.
    3. Until all payments due for the Goods have been received:
    4. If You breach the above clause then We are entitled to compensatory damages but You may resell or Use the Goods on the condition that as long as You have not paid in full for the price of those Goods, You shall be able to account to Us with the proceeds of the sale of those Goods which, shall be kept in a separate account. If You sell the Goods before You have paid for them in full, You sell them as principal and not as Our agent and title to the Goods shall pass from Us to You immediately before the time at which You sell them.
    5. If payment is overdue in whole or in part, or upon commencement of any proceedings for insolvency, We may (without prejudice to any of Our other rights) recover or recall the Goods or any of them and We (and Our agents) may enter upon Your premises or any premises where the Goods are stored for such purpose and You hereby grant Us (and Our agents) a licence to enter upon any premises occupied or controlled by You so as to recover or inspect such Goods, title to which has not passed to You (irrespective of whether such Goods can be specified, or attributed to corresponding purchase orders or delivery notes and without regard to sub-clause below) to the value of the amount due and payable.
    6. You may not for any indebtedness pledge or in any way charge by way of security (including without limitation fixed and floating charges) any of the Goods which remain Our property. Without prejudice to Our other rights, if You do so, all sums owing by You to Us shall forthwith become due and payable.
    7. Your right to possession of the Goods shall cease if upon the presentation to a bank of any cheque tendered in respect of payment for Goods it is returned or dishonoured or You have not paid for the Goods in full by the expiry of a credit period allowed by Us under a Credit Sales Agreement or You are declared bankrupt or make any proposal to Your creditors for a composition or other voluntary arrangement or a receiver, liquidator or administrator is appointed in respect of Your business. If Your right to possession of the Goods ceases pursuant to this clause, You shall at Your own expense make the Goods available to Us and allow us to repossess them.

Credit and Payment

    1. You may apply for but We are not obliged to give You the ability to make payment for Goods by credit for a specified time period and financial limit (the ‘Relevant Applicable Credit Limit’) and subject to such other terms as We agree. Where We agree a credit payment facility with You, this may at Our discretion be via credit card, debit card, credit account or letter of credit.
    2. You must give true and accurate information on any application for a cheque payment or credit facility and acknowledge and agree to Us processing Your data in accordance with Our Privacy Policy including sharing Your information and data with credit reference agencies. Where You provide Us with information in relation to Your business partners or directors then You must obtain their consent to disclose this information to Us.
    3. We may at any time in Our discretion and without notice, vary Your Relevant Applicable Credit Limit or withdraw any credit or cheque payment facility.
    4. We may invoice You for the Goods on delivery. Unless credit or cheque payment terms have been specifically agreed in writing cash payment is due on delivery or when presented for off the shelf purchase in depot. We may send an invoice to You by hand, fax, email, EDI, Electronic Goods Received Notice or post. Where Our employee accepts any payment Our official receipt will be issued. No claims will be accepted for such payments unless supported by Our official receipt. Other payments are in accordance with the specific credit terms agreement and will be payable on the date specified on any invoice. Time of payment is of the essence.
    5. The cash discount (if any) shown on the face of an invoice is only allowable if payment is made on collection or delivery to store and if no other invoices are overdue in part or in whole for payment.
    6. If at any time any invoices are overdue or Your indebtedness to Us exceeds the Relevant Applicable Credit Limit then all unpaid balances owing to Us from You shall become immediately due and payable.
    7. If You fail to make any payment due to Us in accordance with these terms then You shall pay interest on the overdue amount at the rate of 4% per annum above the Bank of England’s base rate chargeable both before and after any proceedings on the amount unpaid accruing on a daily basis, until payment is made in full. You shall pay the interest together with the overdue amount.
    8. We may also charge You interest at the rate prescribed by and compensation due in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and the Late Payment of Commercial Debts Regulations 2002.
    9. You shall pay all and any costs and expenses incurred by Us in connection with and/or in relation to the recovery of debt, sums and or damages from You including but not limited to the costs of issuing a formal letter before action and any legal costs incurred in relation to actual or prospective legal proceedings by Us against You.
    10. You shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). We may at any time, without limiting any other rights or remedies We may have, set off any amount owing to Us by You against any amount payable by the Us to You.
    11. We reserve the right to withdraw any credit facilities and suspend deliveries if circumstances arise which in Our view oblige Us to do so or as required by the operation of law, regulation, guidance or a decision of the court or equivalent body.

Free Delivery

    1. All orders placed through the website that meet the minimum order value of £300.00 will qualify for free delivery. We offer next-day delivery across the UK, subject to stock availability and order processing times.

Returns and Refunds

    1. Any discrepancies or issues with your order must be reported within 5 working days of receipt. Returned goods will only be accepted if they are in their original condition and packaging. Refunds or exchanges will be processed upon our inspection of the returned items.

Account Security

    1. You are responsible for maintaining the confidentiality of your account information and password. NW1 London cannot be held responsible for any unauthorised use of your account.

Limitation of Liability

    1. NW1 London shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, including but not limited to damages for loss of business, profits, or data.

Governing Law

    1. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in relation to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Amendments to Terms

    1. NW1 London reserves the right to update or amend these terms and conditions at any time. It is your responsibility to review these terms periodically for any changes.

For any questions or inquiries, please contact our customer service team @ info@nw1london.com

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